I Admit I Don't Remember the Admitting Clerk

 

Since the average percent of emergency room visits resulting in hospital admission is a staggering 12.6%, is it any surprise that the person at the admitting desk has quite an important job and is kept quite busy? 

I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou

The last time I had to take a loved one to the emergency room, the situation was rather urgent and I think we knew that from the beginning.  On the way to the hospital, I took all of the necessary information and held on to it tightly because I thought we would need to have it at the ready very quickly in order to get the ball rolling.  When we walked in the door we explained what was going on and how dire we felt the situation was.

I held the cards out in front of me as though they would be the magic key to get us in the door.  The admitting clerk smiled and said (in the cutest Southern accent), "Oh honey, we'll take care of all that later.  Right now we just need to get things stabilized." 

I can tell you the admitting clerk was a woman with a sweet Southern accent.  I can not describe her beyond that, except to say she had her priorities straight and she kept her cool.  She was kind, compassionate and put a person before the paperwork that had to be completed. 

I am the number one fan of the admitting clerk at Skaggs Hospital in Branson, Missouri  If I could say one thing to her, it would be that you rocked my world one frightening night and I will never forget that!  Thank you! 

We really don't notice physical details about a person when we are in crisis mode.  There is something we definitely pick up on and that is how kind and compassionate the person is.   

http://youtu.be/HRF15dUMVmU



Hands For Jesus

I will be your hands Lord,
That feed your hungry children.
I will give them shelter,
Who haven't any home.
I will be your lips Lord,
To voice your words of wisdom.
I will be your tongue,
To teach what's right and wrong.
I will be your voice Lord,
To speak courage and direction.
I will be your hands,
To give a pat of praise.
I will give your love Lord,
To all, without condition.
I will be your arms,
To give a warm embrace.
I will be your hands Lord,
To clothe your children warmly.
I will be your gentle touch,
To comfort those in pain.
I will be your feet Lord,
To walk with those who're lonely.
I will be your hands for you,
And love all in your name.

Lucinda Berry Hill, author of the inspirational devotional "Coffee With Jesus".



Today is Hospital Admitting Clerks Day!!!!!!!!!!!!!  This is for that kind and compassionate woman in admitting at Skaggs Hospital.  Thank you so much for making people a priority before paperwork.  Well done!  I hope you have a wonderful day!